Question 1

What exactly does the service include?

Accepted Answer

Each pack lists its base elements —professional sound sized for the venue, ambient lighting, smoke machine i set-up and take-down included—, hours and specific services. The page shows what is included, and the proposal confirms the equipment, travel and any adaptations before you book.

Question 2

Which areas do you cover?

Accepted Answer

We work across a broad area. We review the date, town, access and set-up for each event; the proposal confirms feasibility and travel cost before you book.

Question 3

How far in advance should I book?

Accepted Answer

The more complex the set-up, the more preparation time we need. Weekends and themed events tend to fill earlier, but always ask us: we will check the date and tell you what is feasible.

Question 4

Do you do events on weekdays?

Accepted Answer

Yes. We run weekday events for both companies and private clients. Availability and price depend on the date, times, venue and services you need.

Question 5

Are the prices I see final?

Accepted Answer

The service pages show the price and what each element includes. The final proposal itemises services, travel, taxes and the total so you can review everything before accepting.

Question 6

How does payment work?

Accepted Answer

The proposal states the deposit needed to confirm the date, the remaining balance and the applicable deadlines. Payment instructions arrive once the service and conditions have been validated.

Question 7

What if I have to cancel?

Accepted Answer

The cancellation terms accepted with your booking apply. If you need to cancel or change the date, tell us as early as possible: we will review the deadline and the options for your booking.

Question 8

Are there any extra costs?

Accepted Answer

The proposal fixes the known services and amounts. If you later change the times, venue or scope, we explain the impact and you must accept the revision before any amount is added.

Question 9

What gear do you bring?

Accepted Answer

Our own professional equipment, sized for the venue, guest count and event format.

Question 10

Does it work outdoors?

Accepted Answer

It can work outdoors when the space, power supply and weather forecast allow it. We review this with the venue and agree the protection and alternative before confirming the set-up.

Question 11

How much sound power do I need?

Accepted Answer

We size it according to the venue, guest count and whether the event is indoors or outdoors. The proposal specifies the equipment before confirmation.

Question 12

Can I choose the music?

Accepted Answer

Of course! Before the event we have a meeting to talk about your taste, special songs (first dance, entrance, etc.) and what you do NOT want to hear. The DJ combines your preferences with reading the crowd in real time.

Question 13

What style of music do you play?

Accepted Answer

We work with a broad repertoire: pop, current hits, reggaeton, electronic, classics, rock, indie and Latin music, among other styles. We review special requests before the event so you know which ones we can prepare.

Question 14

Can I send a playlist?

Accepted Answer

Yes! You can send us a Spotify or YouTube playlist. The DJ will use it as a guide and weave your songs in with their own selection to keep the energy up.

Question 15

Does the DJ speak on the mic?

Accepted Answer

Only if you want! Some clients want active hosting (games, announcements...) and others prefer the music to speak for itself. You decide the style.

Question 16

How does the Magic World theming work?

Accepted Answer

We transform the space with floating LED candles, tables by house, a potions station and other pieces from the Magic World catalogue. The proposal sizes the decoration for the room; DJ, music, lighting and activities are included only when you book them.

Question 17

Do you do themes other than Halloween and Magic World?

Accepted Answer

Yes. Alongside the themes in our catalogue, we can assess a bespoke proposal. Tell us the idea, venue, date and budget; we will explain what is feasible before promising the result.

Question 18

What if the venue already has decoration?

Accepted Answer

Perfect! We adapt. We can add themed elements that complement the existing decoration, or work with your wedding planner to bring it all together.

Question 19

Does the decoration stay up for the whole event?

Accepted Answer

Yes! We set up before the guests arrive and take it down once the event is over. The decoration stays all night for photos and atmosphere.

Question 20

How long do you need to set up?

Accepted Answer

It depends on access, equipment and the scope of the set-up. Before you book, we coordinate the required time window with the venue and include it in the event preparation.

Question 21

What do you need from the venue?

Accepted Answer

We need safe access, enough space, a suitable power supply and time to set up and dismantle. The exact requirements depend on the equipment; we confirm them with the venue before closing the proposal.

Question 22

What happens if it rains?

Accepted Answer

An outdoor set-up needs a safe alternative agreed with the venue. If rain or wind makes the work unsafe, we follow the agreed plan and do not expose people or equipment to unacceptable risk.

Question 23

What time do you need to arrive?

Accepted Answer

Arrival time depends on the set-up and venue access. We coordinate it with you and the venue so the equipment is ready before the agreed start time.

Question 24

Do you have insurance?

Accepted Answer

We hold public liability insurance within the limits and conditions of the policy. If the venue needs evidence, ask us for the certificate before the event.

Question 25

What if the DJ falls ill?

Accepted Answer

If a serious availability issue occurs, we tell you as soon as possible and activate the best feasible alternative for the booked service. Any change of professional or service is coordinated with you, without hiding the incident.

Everything you Need to Know

General

What exactly does the service include?

Which areas do you cover?

How far in advance should I book?

Do you do events on weekdays?

Everything you